IT Assistant

Information Technology Assistant

The City of Mattoon has an opening for an Information Technology Assistant. Primary responsibilities include web and multimedia design and development, website management, client desktop installation and support, help desk services, and other computer and software related support activities as required.

The successful candidate must have experience managing or designing web sites, supporting Microsoft® Windows client computers, or working with software and hardware end-users in a help desk support role. Candidates with experience or training in network administration, server management (especially Active Directory and Group Policy), or software development, will receive extra consideration. Candidates with formal education, training, or certification in a technology-related field will also be given extra consideration.

Applicant must be able to follow verbal and written directions. Candidates capable of clearly documenting procedures, instructions, and work product are preferred. The position requires excellent written and verbal communication skills, as well as customer service skills to help maintain an effective working relationship with fellow employees, vendors, and the public. The position requires occasional exposure to noise and dust, and the physical condition necessary for light to moderate lifting, carrying, bending, crawling, climbing, walking, standing, or sitting for prolonged periods. Applicants are required to have a valid Illinois driver’s license. Starting salary range $35,000 - $55,000 depending on qualifications. Full description of the job, its duties, and requirements are detailed in the job description document available below.

All applicants must complete a City of Mattoon employment application and submit it along with a cover letter and resume to the e-mail address below. Only digital submissions delivered via e-mail message are accepted.

Employment is contingent upon a finalist’s ability to pass a criminal history background check and drug screening test.

E-mail application documents to