In an effort to reduce the risk to our staff and the potential spreading of the Coronavirus, the City of Mattoon is limiting public access to its buildings.  These buildings include:  City Hall, the Police Department, the two Fire Stations, the Tourism Office at the Mattoon Train Depot, and the Public Works Building.  These changes start on Wednesday, March 18, 2020.  The City is continuing to monitor and evaluate the situation, but it is not known when these changes will be reversed.  We are asking the public to do as much business as they can by e-mail, through the City’s website, or by telephone.

• City Clerk’s Office:  217-235-5654
• Inspections Office:  217-234-7367
• Park’s and Lakes:  217-234-3611
• Police Department:  217-235-5451
• Public Works Dept.:  217-235-5171
• Tourism Department:   217-258-6286

The City of Mattoon is continuing to deliver our services while monitoring and receiving updates provided by local, state, and federal agencies.  Our top priorities are the health, safety, and welfare of our City’s residents and employees, as well as those visiting our community.

Due to recent events concerning the spread of Coronavirus, the City of Mattoon is suspending utility shut offs for nonpayment of water and sewer bills.  Late payment fees will also be waived during this time.  Water and Sewer customers will still owe for their usage and payment arrangements for all unpaid bills will be made at a later date.

In addition, the City will no longer accept payments directly from its customers at the Finance Office at City Hall.  The options for payment are online, by phone (844-701-1148, which is printed on all bills), by mail, or by using the drop box on the north side of City Hall.  Customers are encouraged to set up automatic payments by bank draft.  Those wishing to set up Water and Sewer service should contact the Finance Department by phone at 217-235-5483.

Mattoon, Illinois, March 14 – Mayor Tim Gover and City Administrator Kyle Gill would like the citizens of Mattoon to know the City of Mattoon is working to prepare for any impact the Coronavirus may have on our community. We continue to receive and share information with state and local health officials to ensure we are implementing the proper strategies to help reduce the risks of contracting or spreading the virus. We are working with the City Departments to determine how we will continue to service our citizens and visitors while minimizing the risk to both citizens and our employees.

The City recommends conducting business over the phone or using Internet resources when at all possible. We reinforce the need to follow the Center for Disease Control (CDC) guidelines on prevention or spreading the virus. Please be diligent in washing your hands and practice social distancing. Anyone who is experiencing symptoms of this or any other virus should contact a healthcare professional or the Coles County Health Department.

Centers for Disease Control
https://www.cdc.gov/coronavirus/2019-ncov/index.html

Illinois Department of Health
http://dph.illinois.gov/topics-services/diseases-and-conditions/diseases-a-z-list/coronavirus

Coles County Public Health
https://www.co.coles.il.us/cchd/index.html